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ECS have provided our IT support for over four years and we have always found them professional and approachable. We have good relationships with both the engineers and our account manager and they all seem to know our system very well. This means we have confidence in the advice and support we are given and trust that they keep all of our data confidentially and secure. During the lockdown, all of our IT infrastructure became remote working from our building which required a great deal of support which ECS were more than happy and capable of dealing with. During a time when they were also under pressure from lots of clients we were always made to feel important to them and our queries were dealt with very promptly. We wouldn’t hesitate to recommend them.
The best company we have used for IT support, by far. Easy to deal with and always on hand to resolve problems quickly - even at weekends when we've had a major issue.
We have been a client of ECS Computers for a number of years, they have always provided an outstanding level of service whether by offering telephone support or emergency call outs. We cannot recommend this company high enough and they have been especially supportive during this COVID-19 lockdown.
ECS are a fantastic company, they have a great understanding of what is needed, without pushy salesmen, and achieve what is required. I would highly recommend.
We have had our IT updated and new computers installed by ECS Computers yesterday. The changeover was quick and Nathan had us back up and running in no time. We are fully covered with their peace of mind back up system and good value management service. A really knowledgeable, professional and friendly local firm.
Masson Seeley were recommended to use ECS 15 years ago, and since that time ECS have given excellent service ensuring continuity of operation on our operating system. They have installed 3 servers and network operating systems and any initial problems caused by our own specific requirements they have managed to overcome with the minimum of fuss, often a service which at times is probably outside their remit! Fortunately, particular issues have been few and far between, but any have been easily corrected remotely with a rapid reaction time. They also look after our online security. We have every faith in their knowledge and would not hesitate to recommend
ECS Computers have provided us with both computer hardware and technical support for a number of years with regard to our large network of computers both in the office and connected to home. During this time, we have purchased a number of custom built desktop PCs, all of which have been supplied in a timely manner with a high quality product at the end of it. Software problems have always been dealt with quickly ensuring the minimum of working disruption The knowledgeable staff at ECS have always been very approachable, and happy to deal with any queries that we have raised with them across a wide range of computer abilities. This knowledge base has kept us up and running and up to date with technology to this point, and we look forward to a continued relationship keeping us there in the future
When we have problems with any computer related equipment ECS Computers are always there to help, the service provided by them is both efficient and greatly appreciated. It is good to have a local company who offer such a good quality service and who care about helping other businesses. Having a dedicated engineer, who we all know and trust, helps to keep our business running smoothly