Business VoIP Without Long Contracts
Flexible cloud phone systems with 1-month rolling terms, UK call packages, setup, support and management from ECS, without being tied into a long VoIP contract.
A flexible cloud phone system without the long contract
ECS VoIP Flow is a cloud-based business telephone system designed
around flexibility, transparency and practical support.
Unlike many VoIP providers, we do not tie you into long contracts.
Our VoIP service is available on flexible 1-month rolling terms,
so your phone system can change as your business changes.
Including UK calls
Choose a package that suits your users, call volumes and feature
requirements, with setup and ongoing support from ECS.
Why ECS VoIP Flow
Built for businesses that want flexibility, not lock-ins
No long contracts
Flexible 1-month rolling terms so you can adapt as your
business changes.
Pooled UK minutes
Choose 500 or 2000 pooled minutes per user, shared across
your team.
High call quality
A properly configured cloud phone system designed for
reliable day-to-day business calling.
Scalable system
From one user to full teams, with desk phones, mobile apps
and softphone options.
Why get tied into a long VoIP contract?
Many providers lock businesses into lengthy agreements.
ECS VoIP Flow keeps things flexible, so your phone system
works around your business, not the other way around.
Scale your system as your team changes.
Move users between licences as requirements change.
Stay because the service works for you, not because you have to.
Choose the licences and features your business actually needs.
Packages
VoIP licences built around how your team works
Choose the level of functionality each user needs rather than
paying for features they will never use.
Simple business calling
500 UK pooled minutes per user
- Standard telephony features
- Conference calls
- Voicemail
- Profiles & presence
- SIP phone support
- Calendar & contact integration
- Unlimited PBX services
- SSO
- Call recording (add-on)
- Microsoft Teams (add-on)
App + flexible working
500 UK pooled minutes per user
- Everything in Basic
- Softphone & mobile app
- Voicemail to email & app
- Gmail / Outlook integration
- Microsoft Entra ID integration
- Call recording (add-on)
- Microsoft Teams (add-on)
Unified communications
2000 UK pooled minutes per user
- Everything in Essentials
- Fixed Mobile Convergence
- Chat
- Video
- Screen sharing
- Call recording (add-on)
- Microsoft Teams (add-on)
- CC Pro (add-on)
- Integrations (add-on)
Advanced with recording included
2000 UK pooled minutes per user
- Everything in UC
- Call recording included
- Microsoft Teams included
- Advanced usage ready
Desk phones, portable or app-only
ECS can provide Yealink desk phones, portable devices or
fully app-based calling depending on how your team works.
You do not need to give every user the same setup.
Different users can have different devices and licences
depending on their role.
Yealink business phones
Reliable, high-quality business handsets configured and
managed by ECS.
Flexible working
Your business number isn’t tied to your desk
Make and receive business calls from the office, at home or while
you’re out and about. Depending on your package, users can work
through a desk phone, computer or mobile app while continuing to
use their business telephone number.
Office
Use a dedicated Yealink business handset for familiar,
desk-based calling.
Computer
Make and receive calls through a softphone without needing
a physical handset.
Mobile
Take your business number with you using the mobile app.
Hybrid working
Keep users connected across the office, home and other
locations through one phone system.
Migration
We take care of the migration so you don’t have to
Moving business phone systems can sound complicated, particularly
when you need to keep existing numbers and minimise disruption.
ECS handles the process with you from planning through to go-live.
Gather details
We review your existing numbers, users, devices and
call requirements.
Plan the setup
We agree how the new system should work, including users,
numbers and call routing.
Configure the system
ECS prepares the VoIP service, users and devices ready
for migration.
Go live & support
We coordinate the move and remain available for support
and future changes.
A smooth move from BT to ECS VoIP
Hair World in Cambridgeshire moved its business telephone
system from BT to ECS. We managed the transition, configured
the phone system around how the business works and introduced
features to make the system easier to use.
Cambridgeshire
★
★
★
★
“We recently moved our business phone lines over to ECS from
BT. This was a huge move for us but one in which ECS made an
extremely smooth and stress free experience! Liam was
knowledgeable and set our old system up the way BT should have
done, 5 years ago! We now have a phone system we can use with
ease and ECS have added some great features to it so that we
can use the system to its full capability. We would highly
recommend ECS, very professional service, knowledgeable and
very friendly. Nothing was too much trouble. Thank you!”
Why ECS
Business VoIP backed by real support
A business phone system needs more than a licence and a login.
ECS helps with the setup, configuration, migration and ongoing
management of your VoIP service.
Setup handled for you
We configure your VoIP system around how your business
actually works, including users, numbers, call routing
and devices.
Number porting managed by ECS
ECS will manage the process of transferring your existing
business telephone numbers as part of your migration.
Ongoing support
Once you’re live, ECS remains available to help with
changes, troubleshooting, users and devices.
One IT partner
Your phone system can be supported alongside your wider
IT, connectivity and Microsoft 365 services with ECS.
FAQs
Frequently asked questions about ECS VoIP Flow
Can I keep my existing business telephone numbers?
Yes. ECS will manage the number porting process as part
of your migration, transferring your existing business
telephone numbers to the new VoIP service.
Do I need to sign a long VoIP contract?
No. ECS VoIP Flow is available on flexible 1-month rolling
terms, so you are not tied into a lengthy VoIP contract.
How much does ECS VoIP cost?
ECS VoIP Flow licences start from £8.00 per user per month.
The final cost depends on your chosen licences, number of
users, handsets and any additional features you require.
ECS will provide a clear quotation based on your setup.
Can I add or remove users?
Yes. Users can be added as your team grows and your setup
can be adjusted as requirements change. The service is
designed to scale with your business.
Do I need a desk phone?
No. Depending on the licence you choose, users can make and
receive calls using a Yealink desk phone, computer softphone
or mobile app. Different options can also be mixed across
your team.
Can I use Microsoft Teams with VoIP Flow?
Yes. Microsoft Teams integration is available with selected
VoIP Flow licences. It is available as an add-on with some
packages and included with the Business package.
Is call recording available?
Yes. Call recording is available as an optional feature
with selected packages and is included with the Business
package.
What internet connection do I need for VoIP?
VoIP calls use your internet connection, so a reliable
business broadband connection and correctly configured
network are important. ECS will review your connectivity
and network requirements when planning your VoIP setup.
What happens when we switch from our existing phone system?
ECS will manage the migration. We gather the details of your
existing users, telephone numbers and call setup, plan the
new configuration, prepare the system and coordinate the
move to VoIP Flow.
What happens if I need help after we’ve moved?
ECS provides ongoing support after your VoIP system goes
live. If you need help with users, handsets, apps, routing
or changes to your setup, our team will be there to help.
Looking for VoIP without long contracts?
We’ll review your current setup and provide a clear,
straightforward quote.