ECS Computers

40+
years supporting UK businesses
260+
businesses supported
99%
issues resolved remotely
<1hr
response times
40+
years supporting UK businesses
260+
businesses supported
99%
issues resolved remotely
<1hr
response times

Why businesses switch to ECS (and stay)

Many businesses come to us frustrated with slow response times, recurring issues and unclear support. We focus on doing things properly, resolving problems quickly, improving systems and giving you reliable IT you can trust.

That means faster help when you need it, fewer repeat issues and support that feels clear, responsive and easy to deal with from day one.

Fast support when it matters

When something goes wrong, you need it fixed quickly. We don’t leave you waiting, all issues are picked up fast and often resolved on the first call.

Clear, honest managed IT

No jargon. No hidden costs. No unnecessary upselling. Just straightforward advice and support that works for your business and keeps you secure.

Problems fixed, not repeated

Recurring issues waste time and money. We take the time to find the root cause and fix it properly, so the same problems don’t keep coming back.

Security built in, not bolted on

Security isn’t an add-on, it’s part of everything we do. We keep your systems monitored, protected and up to date as standard. If there is an improvement to be made, it’s done.

Fast support when it matters

When something goes wrong, you need it fixed quickly. We don’t leave you waiting — most issues are picked up fast and often resolved on the first call.

Problems fixed, not repeated

Recurring issues waste time and money. We take the time to find the root cause and fix it properly, so the same problems don’t keep coming back.

Clear, honest IT support

No jargon. No hidden costs. No unnecessary upselling. Just straightforward advice and support that works for your business.

Security built in, not bolted on

Security isn’t an add-on — it’s part of everything we do. We keep your systems monitored, protected and up to date as standard.

Case Studies

Results for businesses like yours

Real examples of how we’ve helped businesses improve support, security and day-to-day reliability.

Lincs Comms Ltd

Construction · Lincolnshire

6–10 users

Starting point: A new business needing secure, joined-up systems from day one.

What we did: Delivered laptops, SharePoint, backups, patch management and managed cyber security including MDR SOC protection across Microsoft 365.

Result: A secure, scalable setup with shared access to files and dependable ongoing support.

“Everything was configured exactly as we needed, and whenever we’ve had issues they’ve been quick to respond and resolve them without hassle.”

— Jack Gale

Wheelers

Finance · Cambridgeshire

30–40 users

Challenge: Their previous provider was reactive, slow to respond and not proactive with advice.

What we did: Introduced fully managed IT, patching, cyber awareness training, phishing simulations and MDR with a 24/7 SOC, while continuing to support key systems including Sage and IRIS.

Result: Faster support, stronger protection and more time back for senior staff to focus on the practice.

“We are always able to get quick, efficient support… Usually immediate. We feel this is as much as we could possibly do to keep the Practice secure.”

— Helen Garrett

GT Bunning

Manufacturing · Norfolk

50+ users

Background: A long-term client supported through growth, upgrades and operational change.

What we’ve done: Managed upgrades, cloud services, backups, patching, managed cyber security, cyber awareness training and MDR protection, while supporting production-critical systems and specialist software.

Result: Reliable, secure systems backed by a knowledgeable team that keeps both office and production running.

“Hardware and software issues are taken care of seamlessly by a supportive, patient, knowledgeable and friendly team.”

— Gary Williamson

Sealskinz

Retail · Norfolk

40+ users

Joined Jan 2026

Starting point: Looking to simplify IT and make systems easier for employees to use day to day.

What we did: Took over fully managed IT with patching, managed endpoint security and MDR, while helping modernise the environment including migration from legacy on-premise AD to Entra ID.

Result: Simpler day-to-day IT, faster issue resolution and stronger security across the business.

“The ECS team have been amazing — responsive, friendly, and always willing to help… The feedback from our team has been nothing but positive.”

Case Studies

Results for businesses like yours

Real examples of how we’ve helped businesses improve support, security and day-to-day reliability.

Lincs Comms Ltd

Construction · Lincolnshire · 6–10 users

Starting point: A new business needing secure, joined-up systems from day one.

What we did: Delivered laptops, SharePoint, backups, patch management and managed cyber security including MDR SOC protection across Microsoft 365.

Result: A secure, scalable setup with shared access to files and dependable ongoing support.

“Everything was configured exactly as we needed, and whenever we’ve had issues they’ve been quick to respond and resolve them without hassle.”

— Jack Gale

Wheelers

Finance · Cambridgeshire · 30–40 users

Challenge: Their previous provider was reactive, slow to respond and not proactive with advice.

What we did: Introduced fully managed IT, patching, cyber awareness training, phishing simulations and MDR with a 24/7 SOC, while continuing to support key systems including Sage and IRIS.

Result: Faster support, stronger protection and more time back for senior staff to focus on the practice.

“We are always able to get quick, efficient support… Usually immediate. We feel this is as much as we could possibly do to keep the Practice secure.”

— Helen Garrett

GT Bunning

Manufacturing · Norfolk · 50+ users

Background: A long-term client supported through growth, upgrades and operational change.

What we’ve done: Managed upgrades, cloud services, backups, patching, managed cyber security, cyber awareness training and MDR protection, while supporting production-critical systems and specialist software.

Result: Reliable, secure systems backed by a knowledgeable team that keeps both office and production running.

“Hardware and software issues are taken care of seamlessly by a supportive, patient, knowledgeable and friendly team.”

— Gary Williamson

Sealskinz

Retail · Norfolk · 40+ users

Joined Jan 2026

Starting point: Looking to simplify IT and make systems easier for employees to use day to day.

What we did: Took over fully managed IT with patching, managed endpoint security and MDR, while helping modernise the environment including migration from legacy on-premise AD to Entra ID.

Result: Simpler day-to-day IT, faster issue resolution and stronger security across the business.

“The ECS team have been amazing — responsive, friendly, and always willing to help… The feedback from our team has been nothing but positive.”

— Sealskinz Team

Our Customers

Who we work with

We support many companies, across all industry types, from accountants to manufacturing, one-man bands to international enterprises. Take a look at some of our industry relevant case studies below.


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