Hayhow’s First Network
When ECS first started working with Hayhow, more than 20 years ago, the computers were initially used as replacement typewriters, there was no software integration or information sharing. As time moved on, software developed and the sharing of company information was required, ECS installed the first integrated network at Hayhow in 2005.
With this network in place, access to shared data for Hayhow quickly became the default way of working for all users, this meant that new data security procedures to restrict access and protect data were required. At this time, ECS introduced data segregation, improved data security and installed comprehensive managed backup procedures.
Disaster Recovery & Security
Disaster recovery procedures ensure that company data is protected from natural disasters, virus infections and others cause of data loss. Complete images of the Hayhow systems are stored in protective locations both locally and in the cloud; these images of the servers are updated daily.
State of the art security systems have been setup to help eliminate internet-based attacks, these technologies include anti-virus protection, a unified threat management device, email anti-spam protection and enhanced firewall protection. The combination of these powerful defence technologies helps secure the integrity of Hayhow’s data from malicious attacks; meanwhile the team at Hayhow can still work remotely, accessing their data 24 hours a day.
Cloud Storage Vault
Recently Hayhow have transitioned from an outsourced paper-based storage system to a cloud-based vault. This has resulted in a digital library of documents which are much easier to access, cheaper to store, and far easier to backup.
IT Support, Monitoring & Maintenance
ECS provide on-going IT support & monitoring to Hayhow which includes regular proactive visits to their King’s Lynn based office. This constant service means many issues can be found & solved before the team at Hayhow even know about them, leading to less overall down-time for the company. The proactive visits also provide an excellent time for discussion, both of existing & future IT requirements.