We take responsibility for delivering and maintaining a service so that you reduce the internal burden of IT management. When signing up for a managed service, you are effectively “outsourcing” the responsibility of ensuring that the given service is up and ready to use.
This outsourcing of responsibility is cost effective from both a financial & human capital viewpoint. It allows an organisation to keep “lean” and ensure internal IT management is kept to a minimum.
Managed Backup & Disaster Recovery
Getting back operational after a disaster is vital to the health of a business. Extended downtime causes a multitude of problems including souring of relationships, loss of new business and a hugely negative overall financial loss over the period.
Our fast and proven disaster recovery solution ensures all data is securely stored in an external HIPAA compliance certified data centre. It is replicated across three continents and your backup data can also be kept on-site for the quickest restore times.
Your backup data is secured with encryption from end to end, via either AES 128-bit, AES 256-bit or 448-bit Blowfish military grade encryption.
Lastly, we have the capability of restoring your system to the cloud, ensuring business continuity without waiting for physical hardware to arrive.
We offer both Hosted & On-site Exchange solutions. This business grade email solution provides sharing of documents, calendars, tasks & other types of business data.
ECS will manage your business’s email and take full responsibility for the administration of the service. We will liaise with the hosted exchange provider in the event of an outage and provide email support to all of your users in any email troubleshooting issues.
Managed Proactive 24/7 Monitoring
Most IT problems organisations face leave warnings signs prior to the issue becoming critical.
View the event logs of any unmonitored server or unmonitored backup system and you’ll more than likely find at least a couple of red Xs that warrant some level of attention. Or an antivirus system which hasn’t been updated in weeks. Or even a failed hard drive in a drive array which has become degraded without anyone being aware of the problem.
Any of these examples, or countless others, if left unchecked could easily develop into a critical situation which could lead to unrecoverable losses to productivity and financial losses to the company. Proactive monitoring gives you both the ability to prevent these unexpected emergencies & also to improve day-to-day performance of your IT system.
Our managed print solution takes care of all of your printing needs, however big or small. It gives you full control and visibility over your printing and takes the headache out of managing it.
Managed print includes, your choice of printer, on-site maintenance, automatic ink supply & delivery, access to a print management portal for a simple fixed monthly fee.
From our experience, we’ve found that our clients absolutely love the convenience of having ink sent directly to them ensuring they’re never left in a situation where productivity is compromised by having lost the ability to print. The fact the majority of them save money on top of this, is an added bonus!
Print as much as you like, hassle-free with no hidden costs.